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What exactly is Trade Support?

Midland Bi-folds recognises that many of our customers are small companies and sole traders. We want to give you the support that you would have if your were a much larger organisation. We call this our “Trade Support”. We want to give you as many tools and as much information as we can for you to be able to work as efficiently as possible. Some of this is through our website such as;

  • Quote Tool – giving you the ability to get an instant price for a bi-fold door or sliding door
  • Trade Discount Code – enabling you to save money on your purchases
  • Trade News – keeping you updated on any new information relating to the trade
  • Technical Support – all the necessary information relating to our products so you have the knowledge you need to prepare the job for the most efficient installation

We can offer support in other ways such as explaining the best way to survey for our products, provide tips on installing any of our products ensuring the installation goes quickly and smoothly minimising possible future maintenance. If you require, we can also install on your behalf so you can continue to work on other areas of increasing your turnaround time. Midland Bi-folds also offer advice on the features and benefits of each type of bi-fold door we sell. This gives you the confidence to match the right product to each customer so they gain the maximum benefit.

What if there is something else that I need support with?

If there is anything else that you would like support with, please let us know and will try our best to give you everything you need to maximise your sales without compromising on customer satisfaction and quality of service.

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